Please call us on 0817 687 5162 Or 070 3581 9300 or send an email to havilahfusiontechnologies@gmail.com You can also chat us on WhatsApp 0817 687 5162. After your claim has been validated (after sending a video clip or picture of the item delivered), a return would be authorized for the item to be returned at the closest Havilah Fusion store.

No, you will be required to refer the item to the service centre. Kindly contact us

Yes, a warranty is voided once an item within the warranty period is opened or referred to a technician(s) not affiliated to the manufacturer.

Yes, any free gift must also be returned.